Tech startup Ship.com emerges from stealth just in time for the holidays
Until now, you know very little about the state of your order deliveries. Other than a cumbersome tracking number, you’ve been kept in the dark anxiously waiting for your packages to arrive. Even though there’s a lot going on, there’s been little information and no interaction during the delivery stage. Enter Ship.com, an early-stage technology startup aiming to transform the way people track and ship their packages,
This week, Ship.com announced it has emerged from stealth mode as the first app for tracking, shipping, and sharing your packages. Ship.com socializes peer-to-peer shipments just as Venmo streamlined and socialized peer-to-peer payments. Ship.com centralizes all retailer tracking and delivery notifications in one app and offers package shipping from the phone with no address information required.
Ship.com stayed under the radar for a year while building its platform, before launching on Product Hunt on November 26th. Product Hunt, the online community for people who want to discover and discuss the latest mobile apps, web platforms, and tech products, is the perfect place for Ship.com to reach new users. Ship.com also incubated as part of the Fuel Accelerator for growth stage startups.
Ship.com was developed by a team led by Founder and CEO Joseph DiSorbo, a serial entrepreneur focused on ecommerce and logistics. DiSorbo previously founded Webgistix Corporation, an ecommerce software and order fulfillment company for small online retailers to compete with large retailers like Amazon. Rakuten, the largest online retailer in Japan, acquired Webgistix in 2013.
The startup provides users with an innovative app to centralize tracking and delivery notifications from all retailers including Amazon and Walmart; sharing delivery information with friends and family; and shipping using a phone, at home or work, with USPS, UPS or FedEx.
As online retailing continues its exponential growth and more people are shipping packages to friends and family, complexity around managing tracking information and package theft creates more stress and problems for consumers. Ship.com aims to capture the fun of online purchases and extend it to a centralized post-sales customer experience that simplifies the package delivery and shipping process.
“The package shipping and delivery process is full of hassles, risk and annoyances. There is no fun element to the process,” says DiSorbo. “Ship.com was created because we thought the shipping and delivery experience needed an overhaul to match the excitement of buying online.”
The answer, Ship.com believes, is a new kind of app—simple, fun, and social. Rather than relying on retailers to send tracking email updates or push notifications, Ship.com links to users’ Gmail shopping email (the account where emails with tracking numbers get buried) and puts that tracking information in one place regardless of the retailer or delivery company. This puts an end to the barrage of multiple apps, emails and texts from retailers (and family members) about package deliveries.
Sharing of delivery notifications with friends and family (including those using the same Amazon Prime account) eliminates the need for phone calls, emails and texts to others about the status of a package (and real-time notifications shared with people at the delivery location helps combat Porch Pirates).
Ship.com is a free app immediately available for download on iOS, Android, Amazon Alexa, and Google Assistant. Users wishing to send packages using USPS or UPS at a discounted rate simply create a profile that includes payment information to cover shipping costs.