The Role of Public Relations in the Success of a Crypto Startup
Crypto and blockchain are no longer niche interests reserved for tech insiders – they are now fully in the mainstream spotlight and on everyone’s radar. From traditional finance firms investing billions in digital assets to major brands minting NFTs, the scale of crypto adoption has exploded. Yet despite the hype and hockey-stick growth, most ordinary people still don’t understand how digital currencies and decentralized finance really work.
That’s why as an entrepreneur, if you are launching a crypto startup, PR and robust communications need to be a top priority from day one. Whether you are building a platform offering algorithmic trading bots, rolling out an exciting new crypto coin ICO, or innovating with DAO infrastructure, how you position your brand could make or break your company, especially during these sensitive, formative stages. Get your messaging wrong, fail to nail down your positioning, or come across as untrustworthy or non-compliant, and you’ll be fighting an uphill battle trying to win people over.
Why PR is Indispensable For Crypto Startups
Here’s why crypto public relations and proactive communications matter even more for crypto brands compared to other startups.
It Builds a Real Understanding of Crypto and Mitigates Misconceptions
To successfully scale the adoption of blockchain tech and crypto assets, you first need to eliminate the fog clouding most people’s perceptions. Let’s face it – for the average consumer outside of tech circles, the technology underpinning Bitcoin, Ethereum, decentralized finance, and NFTs is complicated.
From mysterious terms like “hash rates”, “gas”, “cold storage” and “51% attacks” to the risks around “rug pulls” and “pump and dump” schemes often covered in mainstream media, it’s no wonder many members of the public develop a cynical view, seeing crypto as rife with scams, insecurity, and shady activities.
They hear controversial news of exorbitant bitcoin mining energy usage or billionaire crypto exchange founders suddenly vanishing, which adds more question marks. These lingering doubts and lack of clarity obstruct the further adoption of crypto projects – no matter how disruptive the technology is. An effective PR strategy dismantles this barrier, educating diverse audiences and shifting skepticism into enthusiasm over time.
It Drives Wider Public Adoption and Investment
By clearly explaining crypto basics, dismantling complex concepts, conveying real-world use cases, and putting a relatable human face on startups, public relations fuels understanding that drives mass adoption. The more people comprehend the tangible problems innovative crypto firms aim to solve, the exponentially faster new potential users, retail investors, developers, partners, and customers will buy into the long-term vision, investing in digital assets and utilizing new decentralized infrastructure and platforms.
PR catalyzes this process of shepherding crypto projects from obscurity into mainstream acceptance and daily integration into people’s lives by articulating benefits to diverse audiences in simple but compelling ways through media and speaking opportunities.
It Establishes Credibility and Projects Integrity to Withstand Regulatory Spotlight
Regulation of the crypto sphere is still highly complex and uncertain, evolving rapidly across different geographies. But one thing is clear – if you fail to convey an image of integrity, transparency, compliance, and willingness to collaborate closely with authorities, your startup won’t survive for long, especially when on the radar of bodies like the SEC.
Also, we all know that crypto has sadly developed a reputation for being littered with scammers and opportunists. To counter this and to help minimize the chance of being tarred with the same brush, highlighting your reliability through compliance-focused PR helps to build that all-important trust and credibility – the right way. If questions ever arise over potential non-compliance, earned media content also enables startups to present their side of the story.
Mitigates Crisis Situations and Rapid Response to Limit Damage
Of course, the ideal is being prepared, responsible, and installing sufficient safeguards to prevent incidents. But let’s get real – in such an exponentially growing and largely unregulated arena as crypto, crisis management has unfortunately just become a fact of life for many digital token companies recently as attacks mount.
Between 2020 and 2023, hackers have stolen over $5 billion from DeFi sites and exchanges in exploits and breaches. Then you have technical failures like supposed stablecoins abruptly crashing and burning (Terra-Luna), costing investors tens of billions globally. Whenever disasters strike like significant minting glitches, funds vanishing into thin air, or developers mysteriously ghosting without explanation, prompt public crisis response is crucial for crypto founders to get their narrative across first over what transpired, demonstrating compassion for affected users and outlining immediate fixes.
How Should Crypto Startups Approach PR Strategically?
Now you know why PR is -indispensable as the industry continues heating up – but how exactly should crypto startups approach building a strategic communications plan?
1. Simplify Complex Concepts Without Patronizing
The cornerstone of effective crypto PR is finding simple but smart ways to explain technically intricate concepts so anyone can comprehend your vision. Simplification without seeming patronizing is key – avoid overly technical terms and presuming zero knowledge, but don’t speak to audiences like ignorant children. Find metaphors and analogies people already relate to.
2. Humanize Your Brand Through Founder Spotlights
There are actual people behind your startup, not just lines of code or predominantly anonymous developers. Share your origin story and showcase the founders, highlighting their vision, backgrounds, personalities, and what motivates them to drive bleeding-edge digital disruption.
3. Establish Executives as Trusted Industry Thought Leaders
By positioning executives as trusted advisors to the industry, you can convey to the media, policymakers, and other key constituencies they are forward-thinking experts equipped to overcome problems facing the still nascent space. Crypto PR done right establishes your point of view as a thought leader whatever major milestone or controversy shakes the sector.
4. Explore Creative Partnerships Outside Crypto to Increase Tangibility
Consider partnering creatively with consumer brands, startups, and celebs completely outside your immediate crypto bubble. The goal is to continue to shift blockchain technology away from seeming like confusing internet money and demonstrating relatable real-world value.
Final Word
Making it as a startup in any industry is always going to be a huge challenge, but none more so than in the world of cryptocurrency and blockchain. Yes, the technical barriers to entry are relatively low these days, but people are more skeptical than ever when it comes to deciding what project to put their faith in. On top of this, the majority of people outside of crypto are still unfamiliar with the tech and may not be able to fully grasp the value that you plan to bring to the world.
The onus is on you to overcome these obstacles – and effective crypto PR is a great way to go about that. Through education, collaboration, and trust building, you can set yourself apart from the pack as one of the go-to authorities in your sector and help set yourself up for long-term success.