Startup Wag Labs’ dog-walking app mistakenly exposed home addresses and lockbox codes

Wag Labs Inc., the startup behind the popular dog-walking smartphone app, mistakenly exposed webpages showing its customer information including addresses and lockbox codes that could have enabled thieves to break into homes. The news story was first reported by Wall Street Journal. The information was on obscure pages on the company’s website that weren’t password-protected. It isn’t clear how long the pages were accessible. They were taken down late last week.

Wag! is the #1 dog walking app to book a dog walker on-demand, or at your convenience. Wag is a mobile application used to instantly find trusted and certified dog walkers. It helps dog owners to experience every step of their dog’s walk through text updates, live GPS tracking, pee/poo notifications, and photo report cards. Wag! dog walkers are thoroughly vetted and tested on dog handling experience. Wag! services are insured and bonded with customer support around the clock. Wag! makes dog ownership easier by connecting dog owners with dog lovers in their community they can hire on-demand for dog walking, dog sitting, or dog boarding services 7-days a week. According to their website, “Wag! is like having a trusted dog-loving neighbor or friend at your beck and call!”

The app has received a lot of great reviews from customers. The app has over 1608 and 1296 positive ratings from iOS and Android customers respectively. Wag Labs was founded in 2014 by Jason Meltzer and Joshua Viner. The company has raised a total of $8.9 million in funding from 15 investors.