Daimler-backed car service startup RepairSmith announces new executive leadership
The last time we wrote about RepairSmith was back in June 2020 when the Daimler-backed car service startup acquired More Automotive Group to expand its mobile fleet service. Despite the COVID-19 pandemic, the startup continues to see strong growth due to growing demands for its services.
To further strengthen its leadership team, today, RepairSmith announced that Alison Burnham, Ph.D., has been promoted to Chief Data & Analytics Officer. Additionally, two new executives are joining the RepairSmith team, automotive industry experts Tom Peterson as Senior Vice President of Fleet and Dave Pributsky as Senior Vice President of Strategic Partnerships.
– Alison Burnham, PhD, has been promoted to Chief Data & Analytics Officer. Previously, Burnham served as Vice President of Data Science since 2018, where she built a world-class data science team. Burnham and her team created RepairSmith’s price model, which incorporates automation and revolutionizes how car owners receive quotes on car repair and maintenance services. As Chief Data & Analytics Officer, Burnham will continue to lead the data science team leveraging artificial intelligence to focus on automated pricing, operational efficiencies, customer retention, and diagnostics.
– Tom Peterson joins as Senior Vice President of Fleet. Peterson brings nearly 20 years of industry experience from GE Capital Fleet Services and Element Fleet Management, North America’s largest fleet management company. He previously held executive-level commercial leadership roles at both companies which were focused on driving client retention and new business growth. During his career in fleet, he was awarded National Salesperson of the Year and several other national awards. Peterson will focus on expanding RepairSmith’s fleet business.
– Dave Pributsky joins as Senior Vice President of Partnerships, bringing more than 20 years of experience in strategy and business development to the team. Prior to RepairSmith, Pributsky oversaw and managed partner development at TrueCar, a leading digital automotive marketplace, for 11 years. He was responsible for executing TrueCar’s digital strategy and business development, generating and spearheading more than 400 partnerships with companies including USAA, AAA, American Express, Chase, and Consumer Reports. Pributsky will build RepairSmith’s network of partnerships.
“We are investing in best-in-class talent and technology to grow our convenient repair and maintenance service for car owners and fleets,” said Joel Milne, RepairSmith CEO. “I am excited to welcome our new executives to our leadership team as we focus on expanding into new markets and advancing our services with optimizations and new features this year.”
The announcement follows a year of record growth for RepairSmith. In 2020, RepairSmith’s award-winning service expanded to include more than 550 cities, the company introduced its ‘No-Contact Car Repair’ service, launched service for property managers and fleet owners, and committed a quarter of a million dollars to support local nonprofits.
In 2021, RepairSmith will expand its service to new locations and bolster its services in support of its mission to deliver convenient auto repair everywhere.
Founded in 2018, RepairSmith is based in Los Angeles, Calif. RepairSmith provides the first full-service at-home delivery solution for car repair and maintenance. The company is backed by Daimler AG. RepairSmith currently serves Los Angeles, Orange County, San Diego, San Francisco, Silicon Valley, San Jose, Sacramento, and Las Vegas, with additional service locations opening in 2020. RepairSmith has been recognized on Built In LA’s Best Places to Work list, Built In LA’s Top 50 Startups to Watch in 2020 list, and received Business Intelligence Group’s 2020 BIG Innovation Award.