Japan-based ChatBook scores $1M to provide marketing automation solutions using chatbots

ChatBook, a Tokyo, Japan-based startup that provides a marketing automation solutions based on Messenger bots, has closed $1 million to strengthen its solution offering through product innovation and sales growth. The round was led by from Monex Ventures Co., Ltd., Mitsui Sumitomo Insurance, and others. Previous backers include Salesforce Ventures, East Ventures, and Yahoo! Japan Capital.

Founded in 2018, ChatBook provides a marketing automation solutions based on Messenger bots which enables to convey conversations into conversions. It helps organizations accelerate the lead generation, evaluation, management, completion and analysis among customers, sales and marketing teams. ChatBook has managed to attract key partnerships with Facebook, Salesforce and Marketo and has fully integrated ChatBook’s chatbots into the fast growing B2B enterprise landscape and with processed more than 1 million data points of customer information, since their start in 2018.

ChatBook CEO Maiko Kojima, “We are in an era where marketing and sales pipeline development strategies are quickly becoming outdated at a faster pace.” ChatBook actively works with smart marketers and advertising agencies that are striving to maintain control of the customer journey and deepen their customer relationships.

“ChatBook is changing how an enterprise sales organization can automate the tedious process of using social media as a channel to develop a sales pipeline,” says Kojima. Many fast growing organizations adopting chatbots notice that utilizing chatbots in social media environments quickly help identify opportunities and freeing employee resources to focus on more strategic tasks.

“Our chatbots will augment and automate the task of lead generation and provide rich data from customer interactions, as we anticipate seeing more companies looking to build a better customer experience through the use of ChatBook,” Kojima added.